Take steps to immediately report any leaks found to your landlord and understand when someone will be making repairs on your behalf. What do I do if I’m a renter and my landlord has not fixed my leak?Īccount holders for all properties, including rentals, are responsible for the water bill. The adjustment cannot be done until the consumption returns to normal levels, showing that the leak is repaired. A customer only needs to bring in plumbing receipts for parts or services (or both) showing the repairs have been completed. The City will adjust the two highest months of consumption. Hattiesburg is currently using a sewer lagoon treatment facility. Meaning, your sewer bill will cost you the same as your water bill. Your sewer bill is calculated by the amount of water consumption at 100%. Why is my sewer bill the same as my water? A service leak is a leak on the City side of the meter and does not affect your consumption or your water bill. If the red indicator is not turning, you may have a service leak. Movement on the red indicator tells you water is moving through your meter and that you are losing water somewhere on your side of the meter. If none of these are sources and you see water in your meter box, you may have a leak. Meter boxes are set in the ground and will retain water from various sources such as rain, sprinklers or runoff. What do I do if there is water in my meter box? If you or your plumber determine a leak is on the City’s right-of-way, log a request through the Action Line at 60 to have our water crews locate the issue and create an action plan for resolving. If you notice your bill is higher than normal, please take steps immediately to locate and correct leaks. These provide for a variety of scenarios (from easy-to-fix to hard-to-locate). If your bill is higher than normal, we recommend checking for a leak. Your bill is based on the amount of water measured on your meter. During regular maintenance, the City replaces these meters when the need arises. As the mechanism ages, the meter slows, measuring less usage and eventually stops registering altogether.
The meter will never run faster than it was designed to, and it cannot speed up or register a higher reading than actual usage. It will only measure the amount of water coming through the meter. The mechanical design of a water meter is very similar to the odometer in your car. The person reading your meter only needs to drive through your area to collect the data. It automatically collects the information on your meter through a radio signal and it transfers it to a central database for billing. The City of Hattiesburg employs an automated meter reading system. FEMA (1970 – 2010) Flood Hazard Maps and Flood Insurance Studies.Civil Service Commission Rules & Regulations.
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